SOUTHBOROUGH, Mass., Jan. 5, 2004 — ViryaNet, a provider of integrated mobile and Web-based software applications for workforce management and the automation of field service delivery, announced that SP Services Ltd has purchased ViryaNet Service Hub for Utilities from a ViryaNet partner to automate its field workforce activities. SP Services Ltd is a wholly-owned subsidiary company of Singapore Power.
About Singapore Power
Singapore Power Limited is an Asian utility and energy group, with its transmission grids and distribution networks of electricity and piped gas in Singapore, and its power infrastructure assets in the Asia Pacific region, including its transmission grid in the state of Victoria in Australia.
For the financial year 2002/2003, Singapore Power has total revenues of over US$2.5 billion and a net profit after tax of over US$430 million.
ViryaNet is a provider of software applications that improve the quality and efficiency of an organization’s service operations. ViryaNet Service Hub combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet’s deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and asset, logistics, and depot repair management.
Customers in the utility, telecommunications, grocery and retail, high-technology manufacturing, HVAC, and other industries use ViryaNet Service Hub to transition complex service business processes into a manageable, scalable Internet operation, with the goal of increasing service revenues, decreasing service costs, and maximizing customer satisfaction.