UK power regulator welcomes new code

27 May 2003 - The unveiling of a new code of practice aimed at stamping out misselling of gas and electricity contracts is an important step towards encouraging more customers to switch energy suppliers and save money, says energy regulator Ofgem.

Ofgem welcomed the announcement today (Tuesday) by the Association of Energy Suppliers (AES) of a new Code of Practice for the Face-to-Face Marketing of Energy Supply. The AES also announced the appointment of Enstra Energy Services as the 'Code Administrator'.

The code, developed in consultation with Ofgem, consumer body Energywatch and the industry, commits all major energy suppliers to higher standards in energy sales and includes a commitment to pay compensation to customers affected in specified circumstances.

Ofgem's Managing Director, Customers and Supply, John Neilson, said: "We have demonstrated our commitment to combating misselling by imposing a £2 million financial penalty on London Electricity last year. Enforcing obligations against misselling continues to be a high priority for us.

"Today's announcement by the AES is welcomed as we support self-regulation. The Code now has to demonstrate it can make a difference. Its credibility will depend on rapid action being taken under the Code against suppliers with misselling problems. The setting up of a strong independent administrator with powers to penalise suppliers for any breaches is a very welcome development, and we have high expectations that this Code will help stamp out misselling and give customers more confidence in switching gas and electricity supplier. This is a valuable contribution to our own commitment to make markets work for customers.

Sponsored by FLSmidth

Related Articles

PSEG Solar to acquire Maryland solar project from juwi

PSEG Solar Source will acquire a 12.9-MW solar energy facility near Waldorf, Maryland from juwi solar (JSI). The PSEG Waldorf Solar Energy Center will increase the capacity of PSEG Solar Source's portfolio to 123-MW.

PG&E discloses more emails with state regulators

California's largest power utility released a dozen more emails Monday that it said showed improper back-channel discussions between the utility and top state regulators.

Follow Power Engineering on Twitter
Latest News

NuScale completes upper module mockup of small nuclear reactor

NuScale Power LLC said it completed fabrication and assembly of a full-scale, upper module mo...

Farley nuclear power plant goes offline for scheduled outage

Workers at the Farley nuclear power plant in Alabama took Unit 1 offline for a scheduled refu...

GE Hitachi Nuclear Energy dedicates reactor training area

GE Hitachi Nuclear Energy (GEH) dedicated its new boiling water reactor under-vessel training...

Shell Chemical nears air permit for 250-MW power project in Pennsylvania

Shell Chemical Appalachia LLC is close to an air permit from the Pennsylvania Department of E...

NRG seeks Texas approval to buy power plant being moved from Mississippi

NRG Texas Power LLC applied March 27 at the Public Utility Commission of Texas for approval o...

VIDEO: One nuclear power steam generator’s trip to the Summer plant site

New video from Westinghouse Electric shows the journey the one steam generator took from the ...

Nation's biggest nuclear firm makes a play for green money

A big player in the troubled nuclear power industry is trying to change the rules of the ener...

Emerson awarded $76mn ultrasupercritical coal-fired automation project

Emerson Process Management, a subsidiary of Emerson (NYSE: EMR), was awarded a $76 million co...

Power Engineering Current Issue

03/01/2014
Volume 118, Issue 3
1403PE-cover
Products Showcase
Dynamic Fluoride Ion cleaning DFIC of industrial natural gas turbines Hi-Tech Furnace Systems

Dynamic Fluoride Ion Cleaning of IGT Parts

The Dynamic Fluoride Ion Cleaning (DFIC) Process from Hi-Tech Furnace Systems is able to clean deep, narrow cracks of oxides by cycling between negative, atmospheric, and positive pressure.

Archived Articles

2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013

Buyers Guide Categories

Power Industry Wire News

Yuma Energy, Inc. Announces 2014 Financial Results and Provides an Operational Overview

Yuma Energy, Inc. Announces 2014 Financial Results and Provides an Operational Overview

DEKRA to Present New Algorithm for Faster and More Reliable Advanced Driver Assistance Systems at SAE 2015 World Congress

DEKRA to Present New Algorithm for Faster and More Reliable Advanced Driver Assistance ...

Dozens of Local Companies to Participate at Converters Expo in the Heart of Green Bay

Dozens of Local Companies to Participate at Converters Expo in the Heart of Green Bay

Clear Measure Names Chief Architect, Hires Principal Software Engineers

Clear Measure Names Chief Architect, Hires Principal Software Engineers

Save the Date: 8th Annual Whale Shark Festival Announced for Isla Mujeres

Save the Date: 8th Annual Whale Shark Festival Announced for Isla Mujeres

Power Engineering

Article Archives for Power Engineering Magazine

Continuing Education

Professional Development Hours

To access a course listing associated to a specific topic listed below, click on the topic of choice from the list below.

Latest Energy Jobs

View more Job Listings >>